Sign Up
Signing up at Casino Mate is straightforward. Create an account with your email, choose a secure password, and verify your address when requested. Make sure you’re of legal gambling age in your jurisdiction and have a valid ID ready if Casino Mate asks for verification — that speeds up deposits and withdrawals.
What you’ll receive after signing up
New players can qualify for a sizable welcome package: a 100% match bonus up to $1,400 plus 80 free spins when you make your first qualifying deposit. The first-deposit minimum is $20. Promotions change often, so check the full bonus terms and wagering requirements before you opt in to make sure the offer fits your play style.
How to claim the welcome offer and reloads
To claim the welcome bonus, log in, deposit at least $20, and accept the bonus where prompted. Reload matched-deposit bonuses are commonly available on Mondays, Wednesdays, and Fridays, while occasional free-spins promotions (for example, 30 free spins) run as limited-time offers. Loyalty rewards from Club Mate are generally credited automatically as you meet the program criteria, but always read each promotion’s rules for wagering and expiry details.
Payments, currencies, and cash handling
Casino Mate supports multiple currencies, including USD, AUD, CAD, EUR, and GBP. Deposit and withdrawal methods include Visa, MasterCard, Neteller, Skrill, ecoPayz, Paysafecard, bank wire transfer, and other local options like POLi and InstaDebit. If you prefer alternative processors, Casino Mate also lists services such as Entropay, WebMoney, and Click2Pay. Processing times and limits vary by method, so select the option that matches how fast you need access to funds.
Loyalty, VIP access, and high-roller perks
Every account is eligible for Club Mate, the loyalty program that awards Casino credits (“C-Bucks”), extra cash, free spins, regular gifts, exclusive promos. As you climb levels, payout times and VIP benefits can improve. High rollers can access a Welcome VIP Bonus and extra service by contacting Casino Mate and joining the Casino Mate Club.
Popular games powered by Microgaming
Casino Mate runs titles from Microgaming (Apricot), a long-standing studio active since 1994. Expect a mix of classic and video slots with bonus features and free-spin rounds. Notable titles include Love Potion Slots, Burning Desire Slots, The Bounty Slots, and Jingle Bells Slots — read our breakdown of Love Potion Slots to see how its free spins and bonus games work.
Customer support and help channels
If you need help during sign-up or with a bonus, Casino Mate provides an email contact: casino-mate@vegaspartnerlounge.com, plus several international toll-free numbers:
- Australia Toll-Free: 1800-071-076
- Canada Toll-Free: 1-866-509-1828
- Germany Toll-Free: 0800-181-5917
- Netherlands Toll-Free: 0800-022-1327
- New Zealand Toll-Free: 0800-451-134
- Switzerland Toll-Free: 0800-836-923
- UK Toll-Free: 800-731-4295
Use email for documented queries and phone for quicker answers about deposits, bonus eligibility, and account verification.
Notes on safety and rules
Casino Mate operates with licensed software and standard security measures. Always read the bonus terms, wagering requirements, and verification policies before depositing. Responsible play is important — set deposit limits if you need to manage your spending, and contact support if you want help with account controls.
For a fuller review of Casino Mate’s offers, games, and terms, see our detailed Casino Mate review.